Online Customer Care and Service Center is a web-based application developed using Java programming language. With a platform of a typical “service center”, this system provides online technical services to its customers on a 24×7 basis. The whole process involves writing large volume of data in registers and preparing several reports daily. This ‘Call Center cum Service Center’ manages all the online queries, all the records of their customers, services details as well as provides technical support.
The basic services include Hardware and Software of a computer. It also maintains database of their employees, employees’ salary, attendance, details of their customers, and many more. Online Customer Care and Service Center application is developed to automate all the office activities of a typical service center.
The basic services include Hardware and Software of a computer. It also maintains database of their employees, employees’ salary, attendance, details of their customers, and many more. Online Customer Care and Service Center application is developed to automate all the office activities of a typical service center.
Note:You can download the full project report, synopsis, documentation, source code Here
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